NewsStory

Ofgem proposes service standards for shared heat networks

KROV newsroom

11 Nov 2026, 11:02 pm IST1 min read

DiscussionThe story behind the news.

Two illustrated houses connected by an orange pipe

Great Britain’s energy regulator Ofgem opened a consultation on November 10 on service standards for heat networks serving households and very small businesses. Such networks supply heat to multiple premises. The proposals would require suppliers to set standards for specified services, tell customers what they can expect and explain what happens when a standard is missed.

Ofgem is seeking responses by January 11, 2027, and says it intends the proposed conditions to apply from spring 2027. The regulator has opened a separate consultation on whether to adopt more prescriptive performance requirements in future.

Cover image is an AI-generated editorial illustration.

Sources and credits

Credit: Ofgem (Crown copyright)

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